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Q I had purchased your Liquid Neutral Regulator to adjust the pH of my aquarium since it was recommend by a local fish store. After 1 week of continued use, the pH is still running basic - 7.4. The water turns cloudy when it is added.
A: From the information you provided about cloudy water I am assuming
that you have very hard water. It is completely normal for the water
to cloud as Neutral Regulator is trying to soften the water.
Neutral regulator is designed to work for the general water municipalities.
In unusually high KH conditions it may be necessary to add more (directions
state to add as necessary) Neutral Regulator to combat the KH buffering
system that is most likely found in your water. It is a competition between
the two buffers, Neutral regulator is trying to bring your pH down and
the high KH (that is most likely found in your water) is trying to bring
pH up. This is a situation that does not occur often. You may have to
add a stronger dose (at one time, Neutral Regulator is non toxic) to
bring pH down or in the rare situation you may need to use Acid Buffer
to bring down your hardness.